Sheraton Norfolk Waterside Hotel

3.7 (570 reviews)

777 Waterside Drive, Norfolk, VA, 23510, United States   •  Weather:    •   Local Time:     •  Phone: 757-622-6664   •  Hotel Reservations: 866-716-8134


Upgrade to Sheraton Club

A Sheraton Club stay is more than a room. It’s an elevated travel experience, filled with exclusive benefits and special touches. And with extra amenities designed for your convenience, it’s easy to stay productive on-the-go. Make the most out of every stay at Sheraton Club.

"The room was excellent, Club level food and service were fantastic. All personnel were exemplary in their customer service."

Sheraton Club Guest Review


Already Booked? Upgrade to Club now.


Enjoy Exclusive Benefits with Sheraton Club

Exclusive Access

Enjoy VIP treatment with private, round-the-clock access to Club lounge and preferred rooms.

All Day Benefits

Help yourself any time of the day to breakfast, evening hors d'oeuvres and a full range of business supplies and services.

Personalized Service

Relax knowing that Club Managers are on hand to help personalize your experience.


Sheraton Club guests receive:

  • Keyed access to a private Club lounge
  • Open 24/7
  • Private meeting space to gather with colleagues or just relax
  • Guest rooms on a separate executive floor
  • Stunning views from Club lounge and guest room

Exclusive Amenities in the Sheraton Club:

  • Daily breakfast for two
  • All-day snacks and beverages
  • Evening hors d’oeuvres
  • Starbucks® Coffee
  • Free WiFi
  • Business center services

Sheraton Club Managers are available exclusively to Club and VIP guests.

Common requests include:

  • Arranging early check-in
  • Room preferences
  • Preferred dining and event reservations
  • Airport and local transportation
  • Printing, networking and technical support

Lounge Details

  • The Club Lounge is open 24/7
  • Continental breakfast ($13 value) available
    • Monday - Friday 6:30 - 9:00 am
    • Saturday - Sunday 7:00 - 10:00 am
  • Evening hors d'oeuvres and happy hour at honor bar available
    • Sunday - Thursday 5:00 - 7:00 pm
    • Friday - Saturday 5:00 - 8:00 pm
  • Snacks and beverages are available throughout the day


Experience the best that Platinum membership has to offer, from complimentary Sheraton Club access to preferred guestrooms.


Gold & Preferred members may use Starpoints to upgrade their reservation to Sheraton Club.

  • Club Room Upgrade - 1,000 - 1,500 points per night
  • Club Suite Upgrade - 4,000 points per night